Refund policy

Bimotal returns

D’Host Sports applies Bimotal’s published Elevate return conditions to its Bimotal products: you may request a return within 60 days of delivery. The product must be in good condition and include all original components and packaging. Return shipping costs and Shopify processing fees are the customer’s responsibility.

My orders — request a return. Sign in with the email used for your order, open the order, and select “Return items” when available. Submitting a request does not automatically approve a return or refund. If the option is not available, contact us using the details below.

Before returning a product, contact us with your order number to coordinate the return and confirm the refund amount.

Warranty claims for defects are coordinated through D’Host Sports and directly with Bimotal; coverage terms depend on the component.

Elevate terms published by Bimotal

D’Host Sports · D’Host Adventure Sports, LLC · Puerto Rico

Email: dhost.sports@gmail.com
Phone: 787-413-4475